Terms of Service

1. The service

CatalogGuard records changes to the products in your Wix store, such as name, description, visibility, price, compare-at price, SKU, variants and stock, and alerts you by email and in your Wix dashboard when a change looks unusual or when many products change in a short time. Features and limits depend on your plan. We may improve, change or discontinue features; if we remove a core feature of a paid plan, we will tell you in advance.

2. What CatalogGuard does not do

• CatalogGuard monitors and reports changes. It does not prevent changes, approve them or undo them, and it is not a backup of your store. Keep your own records of important product data.
• Monitoring depends on the events and data that Wix provides. Events can be delayed, and if Wix does not send one, CatalogGuard's daily check finds the difference later but cannot always tell exactly when it happened or recover values in between.
• Wix does not always report who made a change. CatalogGuard shows the information Wix provides and never claims more. Stock changes caused by orders are recorded as such and are not treated as suspicious.
• Alerts are information to help you investigate. Whether a change is a mistake, and what to do about it, is your decision.

3. Eligibility and your account

You must be at least 18, able to enter into a binding contract, and using CatalogGuard for a business. You are responsible for your Wix account and site, for who can access CatalogGuard in your Wix dashboard, and for the email addresses you ask CatalogGuard to send alerts to.

4. Plans and billing

• The Free plan monitors up to 50 products, keeps 7 days of change history and sends up to 5 alert emails a day. The Pro plan monitors up to 1,000 products, keeps 90 days of history, adds bulk change detection and your own alert thresholds, and has no daily email limit. Current prices and limits are shown on the CatalogGuard pricing page in Wix before you buy.
• Paid plans are sold and billed by Wix through the Wix App Market, monthly or yearly, and are subject to Wix's billing terms. NexoCommerce does not receive or store your payment details.
• Subscriptions renew automatically until you cancel them in your Wix account. Cancellations, refunds and payment disputes are handled by Wix under its policies.
• If your store has more products than your plan allows, CatalogGuard monitors the products added first up to the limit and lists the rest as not monitored.
• We may change prices with at least 30 days' notice; changes apply from your next billing cycle.

5. Acceptable use

Use CatalogGuard only for your own Wix stores and in line with the Wix Terms of Use and applicable law. Do not try to access other stores' data, interfere with the service, overload it, or copy, resell, reverse engineer or build a competing product from CatalogGuard.

6. Data and privacy

How we handle data is described in the CatalogGuard for Wix Privacy Policy at https://www.nexocommerce.com/legal/catalogguard-wix/privacy-policy. For your store's product data, you decide what CatalogGuard monitors and we process that data on your behalf only to provide the service.

7. Intellectual property

CatalogGuard, its software, design and branding belong to NexoCommerce. We grant you a limited, non-exclusive, non-transferable right to use CatalogGuard for your Wix stores while it is installed. You keep all rights to your store data.

8. Suspension and termination

You can stop using CatalogGuard at any time by removing it from your Wix site. Monitoring stops immediately, and your data is deleted as described in the Privacy Policy. We may suspend or end your access if you breach these Terms, if your use risks harm to others or to the service, or if required by Wix or by law.

9. Disclaimers

CatalogGuard is provided "as is" and "as available". It depends on Wix's platform, APIs and event delivery and on email providers, so we do not guarantee that every change will be detected, that alerts will be sent or delivered on time, or that losses from catalog mistakes will be avoided. To the extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

10. Limitation of liability

To the extent permitted by law, NexoCommerce will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, sales, data or goodwill, including losses caused by product, price or stock changes in your store. Our total liability for any claim relating to CatalogGuard is limited to the fees you paid for CatalogGuard in the 12 months before the claim arose.

11. Governing law

These Terms are governed by the laws of India. The courts of Lucknow, Uttar Pradesh have exclusive jurisdiction, except where the law of your country gives you the right to bring a claim locally.

12. Changes to these Terms

We may update these Terms. We will post the new version here with a new "Last updated" date and tell you about significant changes in the app or by email. Continuing to use CatalogGuard after a change takes effect means you accept the updated Terms.

13. Contact

NexoCommerce, Vibhav Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010, India. Email: founder@nexocommerce.com