Pingbird: COD & Order Alerts

About This App

Pingbird sends your customers automatic WhatsApp messages from your own WhatsApp Business number: order confirmations, shipping and tracking updates, cancellations and refunds. Cash-on-delivery orders get Confirm / Cancel buttons, so fake and unwanted COD orders are caught before you ship them, and abandoned checkouts get up to three reminders with unique single-use discount codes. When WhatsApp can't reach a shopper, Pingbird falls back to email through your own SMTP server, with a drag-and-drop email designer. Connect WhatsApp in one click with Meta's official sign-up, keep chatting from the WhatsApp Business app on your phone, and pay Meta's message fees directly with no markup. Ready-made templates are created for you in 24 languages.

Key Features

• Unlimited WhatsApp order updates: confirmed, shipped, cancelled, refunded
• COD verification with Confirm / Cancel buttons, reminders and order tags
• Abandoned checkout recovery with up to 3 reminders
• Unique single-use discount codes and revenue-recovered tracking
• One-click WhatsApp connection with Meta's official Embedded Signup
• Keep using your existing WhatsApp Business app number
• Ready-made templates in 24 languages, plus a custom template builder
• Email fallback through your own SMTP, with a drag-and-drop designer
• Customer opt-in collection and automatic STOP / START handling
• Message log with delivery and read status
• Account health checks for quality rating, limits and payment issues
• No markup on WhatsApp fees: Meta bills you directly

Pricing Plans

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